Frequently Asked Questions
Everything you need to know about your Speidel experience.
How do I determine the correct size for my watch band?
To find your perfect fit, measure the distance between the lugs of your watch face in millimeters. Most Speidel bands are available in standard widths ranging from 16mm to 22mm.
What is your return policy for jewelry and accessories?
We offer a 30-day return policy for all unworn and unaltered items. Products must be returned in their original packaging with all tags attached to qualify for a full refund.
Do Speidel products come with a warranty?
Yes, all Speidel timepieces and Twist-O-Flex bands come with a one-year limited warranty covering manufacturing defects from the original date of purchase.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your items sooner.
Can I have my Speidel item engraved or personalized?
We offer professional engraving services on select ID bracelets and watch case backs. Please check the individual product page for customization options.
How should I care for my leather watch strap?
To preserve the quality of your leather strap, avoid prolonged exposure to water or direct sunlight. Clean gently with a damp cloth and use a leather conditioner periodically.